Support for Insured Patients
Novartis Oncology is committed to helping patients receive the medicines they need. Patient Assistance Now Oncology (PANO) offers quick and easy access to information about our wide range of resources.
You can get information about our PANO support program by calling 1-800-282-7630, to speak with a member of our knowledgeable staff dedicated to making access to therapy as simple and convenient as possible. Our patient support counselors speak 160 languages. We’ll work with you to help your patients get the medicine they need quickly, easily, and for less money.*
Support for Uninsured Patients
The Novartis Patient Assistance Foundation, Inc., is committed to providing access to our medicines for those most in need. If you are experiencing financial hardship and have no third-party insurance coverage for your medicines, you may be eligible to receive your Novartis medicines at no cost.
To be eligible, you must:
- Be a US resident
- Provide proof of income within program guidelines
- Not have private or public prescription coverage
2 ways to enroll:
- Go to the Novartis Patient Assistance Foundation, Inc., Web Portal
- Call 1-800-277-2254 to enroll by phone
Please be advised that access to the medicines distributed through the Novartis Patient Assistance Foundation, Inc., is free of charge to all eligible patients. Novartis is not affiliated with any individual or organization that may charge patients a fee(s) to assist them in completing applications for our program. These individuals or organizations are acting independently of the Novartis Patient Assistance Foundation, Inc., and its affiliates and do not have Novartis’ consent.
*The hotline and Novartis Pharmaceuticals Corporation do not guarantee success in obtaining reimbursement, nor do we submit appeals on behalf of providers or patients. Third-party payment for medical products and services is affected by numerous factors, not all of which can be anticipated or resolved by hotline staff.